The processing of personal data on this website is carried out in accordance with the EU General Data Protection Regulation (GDPR).
1. Entity Responsible for Data Processing
klp-soft
Klaus Plank
Hauptstraße 42
82281 Egenhofen
Germany
Email: shop@klp-soft.com
2. Web Hosting and Server Log Files
Our website is hosted by an external hosting service provider. When you visit our website, the server automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This data includes:
- IP address of the accessing device
- Date and time of the server request
- Name and URL of the accessed file
- Website from which the access was made (Referrer URL)
- Browser type and version used
- Operating system of the accessing system
The legal basis for this processing is Art. 6 para. 1 lit. f GDPR (legitimate interest in ensuring the secure, stable, and technically flawless operation of our website).
3. Collection and Storage of Data When Placing an Order
When you make a purchase in our shop, we collect the data necessary for the performance of the contract:
- First and last name
- Billing address
- Email address (for shipping the ESD licenses)
- Payment data (processed securely by the respective payment service providers)
The legal basis for this processing is Art. 6 para. 1 lit. b GDPR (performance of a contract).
4. Newsletter
If you subscribe to our free newsletter, the data requested in the registration form (email address) will be transmitted to us. Registration is carried out using a double opt-in procedure. The legal basis for processing this data is your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent to receive the newsletter at any time by unsubscribing via the link included in each email or by sending a message to our email address.
5. Recipients of Data and Payment Service Providers
Your data will only be transferred to third parties if it is strictly necessary to process your order:
- To our email service provider to send you the license keys and installation instructions.
- To the respective payment service providers to process the financial transaction. Depending on the payment method you choose during the checkout process, the data will be transmitted to: Stripe, PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A.), Klarna / Sofortüberweisung (Klarna Bank AB), or Amazon Pay (Amazon Payments Europe S.C.A.). These providers process your data under their own responsibility regarding data protection.
6. Data Retention Period
We retain your personal data only for as long as necessary for the management of the contract, the dispatch of the newsletter (as long as you have not unsubscribed), or as long as statutory retention obligations exist (e.g., commercial tax regulations that require us to retain invoices for 10 years).
7. Your Rights
You have the right at any time to request access, rectification, erasure, or restriction of the processing of your stored data, as well as the right to data portability. To do so, you can contact us via our email: shop@klp-soft.com.
Furthermore, you have the right to lodge a complaint with a data protection supervisory authority.
8. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there. We use Google Analytics with IP anonymization enabled. The legal basis for this data processing is your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, which you can revoke at any time via our cookie consent banner. You can also prevent the storage of cookies by adjusting your browser settings.
9. Cookies
Our website uses essential technical cookies to ensure the proper functioning of the online shop and the checkout process.
Last updated: October 2026